Frequently Asked Questions

Why a Credit Union?
Is my money insured?
What does it take to become a member?
Do you welcome direct deposits?
How much money do I have to leave in my account to keep it active?
What if my I lost my telephone teller, debit card, or homebanking pin?
What if I lost my Debit Card?
Do I have to make an appointment for the Notary?

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Q. Why a Credit Union?
A. Credit Unions are member owned and operated and are a not for profit financial institution. We are a thrift institution, we believe in helping our membership and community, and we are directed by a group of member elected (volunteer) Board of Directors.

Q. Is my money insured?
A. Yes, we are Federally Insured by the National Credit Union Administration, an agency of the federal government, up to $100,000.00, per account type per Tax ID number. One person can have up to of four can have up to $250,000 in coverage.

Q. What does it take to become a member?
A. $5.00 minimum deposit in share account and you must live, work, worship or attend school in Cochise County.

Q. Do you welcome direct deposits?
A. Yes. Go to the forms of this website to download instructions. Call the credit union for the proper account numbers for checking and savings accounts.

Q. How much money do I have to leave in my account to keep it active?
A. $5.00.

Q.What if my I lost my telephone teller, debit card, or homebanking pin?
A. Call 520-457-3551 extension 22, for a reset.

Q.What if I lost my Debit Card?
A. During our business hours, M-Th 9-5 and F 10-6, call 520-457-3551, otherwise call 1-800-658-6644

Q. Do I have to make an appointment for the Notary?
A. No, but sometimes we only have one Notary available and they may be working on the teller line and difficult to access, so call ahead to ensure someone will be free when you are ready to come in.